We hear so many people are complaining these days that they cannot use Snapchat lenses. It is really frustrating when you are all set to click an awesome picture but then your app doesn’t work fine. And that is why, we have come up with a list of problems why your snapchat lenses are not working. Along with that, we give possible fixes as well. Check them out.
Check for Down Status
Sometimes, Snapchat is down and you don’t know about it. Though most of the users would not be able to login to the app in case it is don, sometimes, you might log in but unable to use some of its features. So, go to the official twitter account of Snapchat support and check if they are providing any information on status of the app. In case it is down, they would post it there for sure.
Update your App
Most of the users face problems with outdated versions of the app. The team is updating it regularly only to remove the bugs in older versions. So, if you see any glitch, make sure that you are on the latest version. And when it comes to Snapchat lenses, you need to be very sure that you are on the latest version.
Clear the Face
The app needs to detect your facial features so that the lenses can work. If you are in a very dark area that your face features get hidden by shadows, or if you are wearing a hat or scarf, the app might not be able to detect your face. So first of all, make sure that app can see your face directly and is able to detect the features.
The lenses do not work with the weird angles. To do it right, hold your phone vertically straight and look into the camera directly. This would solve most of your problems.
Try Re-installing the App
If nothing else works in your case, the ultimate fix would be to re-install the app. Just remove the app from your android or iOS device by uninstalling it. Then go to the app store and download it again. Hopefully, when you re-install it, the Snapchat lenses would work fine. When you are uninstalling though, make sure that you remove all data as well.
Your internet might be one reason why Snapchat lenses are not working. However, you might not have a very fast connection. In such a case, what you can do it to trick the app itself. Just turn on the travel mode and it would work fine with low speeds. Also, it will consume less data. Click on the Snapchat logo on the home screen and then go to settings. You will see an option of Additional Settings. Click on that and then you will see Travel Mode. Just turn it on.
We hope that after applying all these fixes, your Snapchat lenses would start working. If you face any other problem, you can comment below. We would get back to your with a possible fix.